Frequently Asked Questions

Everything you need to know about your next favorite piece.

What materials are used in Runway Hit Jewelry?

We use high-quality materials including 18k gold plating over stainless steel, 925 sterling silver, and premium cubic zirconia to ensure durability and a luxury finish for every piece.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the domestic region. International shipping times vary by location, usually ranging from 7-14 business days.

Is your jewelry hypoallergenic?

Yes, our jewelry is lead and nickel-free, making it safe and comfortable for those with sensitive skin.

What is your return and exchange policy?

We offer a 30-day return policy for most items in their original, unworn condition. Please note that for hygiene reasons, earrings are non-returnable.

How should I care for my jewelry to prevent tarnishing?

To maintain the shine, avoid contact with perfumes, lotions, and water. Store your pieces in a cool, dry place, preferably in the jewelry pouch provided with your purchase.

Do you offer gift wrapping services?

Every Runway Hit order comes in our signature branded packaging. For special occasions, you can select 'Gift Wrap' at checkout for an extra touch of elegance.